We carefully prepare and package every order to ensure it arrives safely. Delivery time: 4–5 days. During periods of increased workload, delivery may take 7–10 days, and delivery times may vary depending on your location. Thank you for your understanding! Shipping is not included in the listed price and will be charged separately, in line with the Post of Slovenia price list.

Personal delivery is available by arrangement. For inquiries, please contact us at mossstudio.info@gmail.com

Please note: if you order custom-made pieces (such as moss art agreed upon outside of our online shop), the processing and shipping time may be longer due to production. We will always keep you informed about the estimated delivery time.

RETURNS & REFUNDS

If for any reason you are not fully satisfied with your purchase, you can return the product within 14 days of delivery. Returned items must be unused and in their original packaging. Please note that return shipping costs are the responsibility of the customer. In case the product is damaged or has a defect, we will gladly replace it with a new one. An exchange or return is only possible if the original receipt/invoice is provided. To arrange a return or get more details, simply contact us at mossstudio.info@gmail.com

PRICES

All prices in the online store are listed in euros and include VAT, unless explicitly stated otherwise. The listed prices refer exclusively to the products themselves and do not include shipping costs. Prices are valid only for electronic orders placed through the online store. Discounts cannot be combined and do not apply to the purchase of gift vouchers.

Gift vouchers are valid for all products available in our offer, but they do not apply to shipping costs.

CUSTOMER REVIEW